NGL Settlement

NGL Labs and its co-founders agreed to pay $4.5 million to settle charges by the FTC and the Los Angeles District Attorney’s Office. The agencies charged NGL and its co-founders with sending fake messages that appeared to come from real people and tricked users into signing up for paid subscriptions by falsely claiming that doing so would reveal the identity of the senders of messages. But that wasn’t true, according to the federal court Complaint. The Complaint also alleged that many users who paid for NGL Pro thought they were paying a one-time charge, but the company charged a recurring, weekly fee of up to $9.99 without users’ knowledge and consent. NGL often ignored users’ requests for refunds, according to the Complaint.